Scam of the Day!
A Nova Scotia consumer informed us of a telephone call that was received offering a $3000 vacation to Disney and Mexcio. All that was required is a $287 US per person down payment. It was claimed that they had entered a contest and would need a credit card number to confirm everything. In Canada, if you have won a prize, you have won that prize you never have to pay money upfront, for any reason, to receive that prize. Do not give out credit card information or personal information to any unknown firm to telephones claiming you have won something.
A Nova Scotia consumer informed us about a National Lottery letter a family member had received. It claims to be in conjunction with Sun-Life Financial and informs the recipient that they are a lucky winner of a UK & North American Shoppers Sweepstakes. The letter also contains a cheque for the amount of $3750.00. The company wants you to cash the cheque and wire transfer money back to them for tax and a processing fee. This is a scam, do not cash the cheque as it is counterfeit and do not wire money to these people. You have won nothing and will be out thousands of dollars if you get involved.
A Nova Scotia consumer informed us that she received a call from someone claiming to be from Publishers Clearing House. She was told that she won a car but would have to wire $275.00 by Western Union to an individual in Illinois. If you get a call like this just hang up as it is not legitimate. In Canada, if you have won a prize you never have to send money for any reason in order to receive it.
Another example of a "Phishing" Scam. You should never click on a link or open an attachment from an unknown firm. A bank would never send you a message to this effect.
Dear Account Holder,
Due to concerns, for the safety and integrity of the TD Canada Trust bank account we have issued
this warning message.
It has come to our attention that your TD Canada Trust bank account information needs to be
updated as part of our continuing commitment to protect your account and to reduce the instance of
fraud on our website. If you could please take 5-10 minutes out of your online experience and update
your personal records you will not run into any future problems with the online service.
Once you have updated your account records your TD Canada Trust bank account service will not be
interrupted and will continue as normal.
Please, Log On Here to get started.
However, Failure to do so may result in temporary account suspension. Please understand that
this is a security measure intended to help protect you and your account.
Thanks you as we work together serving you better.
Online Fraud Prevention Unit
TD Canada Trust Bank
The following is an example of a phishing scheme. A legitimate company would not email you to say that you have to update your banking information. Never click on a link or open an attachement from an unknown firm. If teh firm is known to you then call them first to make sure it is legitimate.
We plan to upgrade our banking systems for providing you with better service.
So We are introducing to you the new online transaction protection screening,
This is important to all customers in other to keep there account and transaction secured online.
Kindly perform your account security screening on below link and follow required procedures as requested ,
Thank you for your understanding
©2013 Capital One. Capital One is a registered trademark.
All trademarks used herein are owned by the respective entities. All rights reserved.
The following is not a legitimate email that you have won anything. Do not get involved in foreign lottery schemes. Do not provide personal and/or financial information to any persons saying that you have won a foreign lottery.
LUCKY DAY LOTTERY INTERNATIONAL.
2280 GB Rijswijk,
The LUCKYDAY INTERNATIONAL B.V is approved by the Netherlands Gaming Board and also licensed by the International Association of Gaming Regulators I.A.G international emails.. Held on the 1st of November, 2012. All winnings must be claim not later than febuary 15th, 2013, after this date, unclaimed funds will be returned to the luckyday Lotto. NL
Your email address won the lottery of our on-going end of the year programme for a total pay-out of ?850,000.00 EURO no tickets were sold but all email addresses were assigned to different ticket numbers for representation and privacy.
Please remember to always quote your reference number and batch numbers when applying for your winnings which are written below:
1, Batch Number: 365-4463-1233
2, Ref Number: 5117/STNL/55
3, Lucky Number: 3-4557-219-34
To file for your claim, please contact your claim agent with the below details
Name: Mr.Tod Bradley
In other to claim your ?850,000.00 EURO prize winning, you will have to fill the form below and send it back for verification and then you will be directed how to go about your winning.
CALL NOW TO CLAIM YOUR WINNING PRIZE
Mrs Eava Van Boer
Sweepstakes International Program.
A Nova Scotia consumer telephoned to say that she received a call from a company called Computer Phone Help allegedly out of Toronto. They told her that she had a virus in her computer and if she gave them access then they would go in an fix it for her. This is a scam there is no way that an independent company would know and then call you to tell you that your computer has a virus. Do not fall for this, do not let any unknown company have remote access to your computer as they could steal personal and/or financial information that you have stored there.
A Nova Scotia consumer notified us about a telephone call that she received which claimed that she had won $850,00. The reason that they gave her for winning was that she paid her bills on time (they were not clear as to which bills they were referring to). All she had to do was send $921 to an address in California. The telephone number that they gave her was a 714 area code which is in California as well. When she told them she did not have $921 they then offered to lower the fee to $300. This is a scam!!! In Canada, if you have won a prize you never have to send money in order to receive that prize. If you should receive a call of this nature do not agree to anything, do not provide any personal or financial information. Just hang up....
Do not fall for this. Walmart is not looking for people to do surveys. Do not click on the link as it could contain a virus or could lead you into a phishing scam.
You have been selected to access the Walmart 2 Step Survey and win a $150.00 gift certificate.
Please click here <http://51forcar.com/walmart/online.html> and complete the form to receive your reward. Thank you.
This is an automated message. Please do not reply.
Message Id: 0019268154-wmrtsrv.
A different variation of the West African letter scam. Never reply back to these kinds of emails not matter how curious you may be.
Western Union Money Transfer
Head office: Accra Ghana Ltd
Please confirm if you are still using this email address.
There is important information I think might interest you. First of all, you are to confirm if you are still using this email address, for security reasons I will like you to confirm if you are the owner of this email ID. Already I have your name and some details in my file in the office, but I want to be sure if I am communicating with the right owner of this email.
If you can prove that you are the owner of this email ID, I will like you to furnish me with your remaining information to enable me cross-check it with the one I have so that I can be convince that I am talking to the right person. I am taking this preventive measure because I do not want to talk to the wrong person due to the sensitivity of the information involved.Other details will be forwarded to you as soon as I am convinced that I am communicating with the right person.
Mr. Paul Williams
Western Union Money Transfer
Accra Ghana Ltd
This is a typical example of a foreign lottery scam. Should you receive something like this do not respond, do not send any personal or financial information and do not send any money for any reason.
Dear Sir / Madam
Your email address was attached to ticket number: 47001725 07056490102 and serial number 7741134002.This batch draws the lucky numbers as follows 5-13-33-37-42 and bonus number 17. This e-mail is to congratulate you as your email address has won you a cash prize of 715,000.00 Great British Pound in our Online Lottery Sweepstakes Promotion held in London March, 2012. To file your claims.
contact Agent: Steve Austine
Telephone: +44 7045722827 or +44 7031875551
Note: You are required to tender your Full Name(s) & Reference # (same as above) Full Address, Country Of Residence, Occupation, Age, Sex, Telephone Number to the claims agent, via email for a valid response.
Thank you for being a part of this online lottery promotion. Note this promo was open to you maybe you use one of the following:- Credit card, Online Ad post and Shop online.
The Canada Revenue Agency does not send out emails (see below) regarding refunds. This is a scam, do not click on any links or open any attachments.
After the last annual calculation of your fiscal activity we have determined that you are eligible to receive a tax refund of 1386.50 CAD Please fill in the attached document in order to receive your refund and allow us 7-21 days in order to process it.
A refund can be delayed for a variety of reasons.
For example submitting invalid records or applying after the deadline.
Copyright Canada Revenue Agency. All rights reserved.
Below is an example of a "Phishing" scam. Please do not reply to these types of emails and please do not click on any links or provide personal or financial information.
HAVE YOU AT ANY TIME SENT OR RECEIVED MONEY THROUGH OUR SERVICE?
HAVE YOU EVER SENT MONEY TO ANY ONE IN AFRICA FOR ANY REASON?
HAVE YOU AT ANY TIME MADE PAYMENT FOR AN ORDER YOU NEVER RECEIVED?
HAVE YOU AT ANY TIME SENT MONEY TO ANY ONE YOU WERE NOT TO? I ask these questions because your email was provided as a victim of one of the above circumstance,ensure to read this mail carefully to understand the content,basically the account information in this mail is yet activated to your name for withdrawal as the receiver because, this mail is to officially inform you that' we have verified the failures encountered in your funds transfer, due to facts that' you are yet to fulfill the mandated obligations of your country's laws and policy,Western Union remains the fastest and easiest unit to transfer money worldwide, operating with different central operating units and accounts worldwide; Officials in top places have failed to deliver your payment, which the results of failures encountered has left you with no option but discouragement, it's a new day and the beginning of your dream come through but, take note that' your payment was issued as a contract to my department by the president of Ghana in collab
Every four working hours interval five thousand united states dollars will be remitted to you till a total of 100,000.00 (one hundred thousand USD) is confirmed transferred to you, then after a total of 1,900,000.00 (one million, nine hundred thousand united states dollar) shall be transferred from your paying information into any account of choice by our approved paying bank (BANK OF GHANA), completing a total payment of two million united states dollars as compensation to you from the Ghanaian government and West African Authorities on your failed transactions. We bring to your notice, that our department has been ordered to transfer the total amount written herein swiftly to you from our operating unit in your country so reply providing your;
Your Payment receivers Name:
Your Current Location:
Direct Phone Number:
Any Form of Identity:
In order to avoid any problems as such experienced in the past,we advice that you keep this payment information to your eyes and yourself alone till the transfer is completed, be informed that no agent nor official of ours in your locality aside i will give valid information about your payment, being that your case is highly confidential and our department does not entertain failure or disappointment of any sort, for verification of your payment, do visit our official web site www.westernunion.com find TRACKING on the top right of the site page, click and insert your payment information below accordingly to view the availability of your payment.
Money Transfer Control # (MTCN):5*********(withheld but will be given when we confirm your name) Sender First Name: Richard Sender Last Name: Martin
Your payment has been arranged in an operating account of your country as a measure to by pass any unknown obstacle, but your name is yet to be activated as the receiver of the payment (this simply means confirming you as the beneficiary), all that you are required to do is, send two hundred and twenty united states dollars for the processing which will be after you verify that your payment is ready,so provide the details required to enable me issue your payment details.
ZONAL HEAD OF OPERATIONS
This is an example of a "phishing" Scam. No matter how legitimate it may look your bank would never contact you, by email, to upgrade your account. Again, do not click on the link and do not provide personal or financial information.
Dear RBC Royal Bank Customer,
Our records at RBC Royal Bank have been upgraded to provide customers
with a faster, easier and more efficient online banking experience.
All customers are required to update their account information.
"Update Your Accounts" and complete the update process.
Note: Failure to update your information will lead to online service suspension.
Another "Phishing" Scam using a well know name. The Canada Revenue Agency does not send emails to consumers telling them that they may be eligible for refunds. Do not download any forms or click on any links as this is not legitimate. See example bwlow.
We are pleased to inform you that upon review of your fiscal activity we have determined that you are eligible to receive a tax refund of $55.70 under section 307.b) (1) of the Canadian Revenue Agency Agreement.
Please submit the tax refund request and allow us 3-6 working days in order to process it.
To get your refund, please download the Revenue E-File Form attached below.
The following is an example of a foreign lottery scam. Do not reply to these types of emails as you have won nothing and are setting yourself up to either have your personal information and/or financial information stolen.
Please note that your email address won 150,000,00 euros in International Award Prize promotion on 4th December 2011 for claims for contact award prizes.
Mr David Moolman
Bach Number:498 Tickets:898 Ref: 679
must be submitted no later than 30 December 2011.
Sir Wilson Anderson,
Another example of a "phishing" scam. Once again we suggest that you contact your bank directly and do not click on any links or reply to the email. Never provide personal or financial information in an email.
During our investigations we have identified transactions that we believe is not yours.
To better protect you against fraud, we have temporarily suspended your online service.
Please click below to reinstate your online banking.
As part of our security checks we'll ask you for some personal details.
When more than one person is concerned, we may need to confirm the name and address of each of you.
If we are unable to verify your identity electronically, your online banking will be disabled until futher verification is completed at your home branch.
You will be told during the identification process which options are available to you.
For your protection, transactions on your account may be limited until you are able to confirm your identity.
We realize that this precaution may cause you some inconvenience; however keeping your account safe is one of our top priorities.
Head of Digital
The following is an example of a "phishing" scam but with a twist. Should you receive an email like this contact your bank directly, do not click on the link or reply to the email.
Dear TD Canada Trust member,
We have determined that different computers have logged on to your TD Canada Trust EasyWeb account, and multiple password failures were present before the logons.
We now need you to re-confirm your account information to us.
If this is not completed by November 23, 2011, we will be forced to close your account, as it may have been used for fraudulent purposes.
To confirm your TD Canada Trust bank account click on the following link:
We thank you for your cooperation in this manner, TD Canada Trust Customer Service.
TD Group Financial Services site - Copyright © TD.8.n.9.e.j.2
If you should receive the following email do not click on the attached link as this is a "phishing" scam. The Canada Revenue Agency does not send emails to people advising that they are eligible for a refund and then ask them to click on a link.
After the last annual calculation of your fiscal activity we have determined
that you are eligible to receive a tax refund of 128.50 CAD.
You can start a refund trace online
To Access the form for your tax refund please click here Tax Refund Online Form <http://www.chinapr.com.cn/www.cra-rc.gc.ca/>
Department of Revenue, Ministry of Finance Government of Canada
Watch Out for False Promises from OnlineBuinessScams.com
BBB cautions consumers to watch out for a website that is falsely charging for BBB complaint resolution services. OnlineBusinessScams.com charges consumers an upfront fee of $1500 to $2000 for assistance in collecting money owed from businesses only to forward consumers’ complaints to BBB.
OnlineBusinessScams.com told one consumer that in order to help him collect money owed from a business he needed to pay 30% of the amount owed. The site requested half of the 30% upfront, which he paid.
After receiving the fee, OnlineBusinessScams.com asked the consumer to provide the details of the dispute so the site could determine whether to handle the “case.” Afterwards, the consumer received an information packet that included an envelope addressed to BBB. OnlineBusinessScams.com told the consumer that they would recover his money within 90 days. It’s now been 90 days and the consumer tried to contact OnlineBusinessScams.com to no avail.
BBB wishes to remind all consumers that their services are free. Consumers never have to pay a third party in order to receive help from BBB. To file a complaint against a business, please fill out BBB’s online form or contact your local BBB
Businesses across the Maritimes should be aware of a new directory scheme that is targeting them. This one is from a company called Globe Trade Control and leads the business to believe that they have provided information to this company before. The fax states "Please update your existing data shown below. Currently you are registered with your basic data on a free basis". According to the company that brought this to our attention this is not true. If you read the print at the bottom it tells you that by signing the form you have agreed to pay Euro 97,00 for two years. Read all documentation carefully before signing anything. If you are not familiar with the company then check it out first.
Other BBB's have alerted us to a scam that is plaguing hotels in their areas. Although we have not had calls locally we just wanted to warn travelers. Calls are made to the hotel guest, usually in the middle of the night. The caller identified himself as a hotel employee and uses the excuse that the hotel computer has crashed to ask for the consumers credit card number. Sometimes, to make it sound more legitimate, the consumer is offered a discount for inconvenience. If you are a hotel guest, remember not to provide credit card information over the phone during your stay. If there is ever a problem with billing, the hotel staff will handle it at the front desk and not over the phone.
A consumer called as he had a vehicle for sale on Kijiji. He received an email from a consumer in the UK stating that he would like to buy it and pay thru Paypal. The consumer was told that by the mistake the full amount plus shipping was sent to Paypal and now the buyer would need the consumer to send him back the money to pay for the shipping. The consumer had no verification that any monies were sent to Paypal. The consumer was asked to send $1100 back by Western Union. This is a scam, no legitimate buyer would ever ask a consumer to wire money back to them for a purchase that was made sight unseen.
A New Brunswick business has alerted us to a new scam that they received. It is called Yellow-Page-Canada.com which is not to be confused with the real Yellowpages. This company uses a sound alike name and look alike logo to mislead people into thinking that they are dealing with the legitimate Yellowpages. This company is sending a solicitation that looks very much like an invoice. If you read it carefully the company is offering to set up and administer a facebook page for you at a cost of $129.00 per month, payable one year in advance. The company provides a Dubai, UAE address and email. When receiving any type of invoice from a company read it over carefully, don't assume that it is from a legitimate company. If you have any questions then contact the company directly. If you have received this offer then please report it to the Canadian Anti-Fraud Centre at 1-888-495-8501.
In the wake of Osama Bin Ladens death there are many internet scams going around. Below is just one example. Don't respond to these types of emails just delete them as the scammers are trying to steal your money and personal identification.
How are you my friend? Great i guess especially on the death of Osama Bin Laden. I know this message will definitely come to you as a huge surprise, but please kindly take your time to go through it carefully as the decision you make will probably go a long way to determine my future, your future and continued relationship,
First, let me introduce myself. I am General Lloyd James Austin III am assigned to 2nd Battalion, 3rd Marine Regiment, 3rd Marine Division, 3rd Marine Expeditionary Force, Western Anbar Province in Iraq. But i and some troops were assigned to Pakistan on a raid of Osama Bin Laden hide out. We succeeded on the mission and he is dead at the moment and buried in the sea. Right now, i have a situation at hand, i am desperately in need of assistance and i have summoned up courage to contact you.
I am seeking your assistance to evacuate the sum of $10 Million (Ten Million only) to the States or any safe country, as far as i can be assured that it will be safe in your care until i complete my investigation in Pakistan and service in Iraq. This is no stolen money and there are no dangers involved.
SOURCE OF MONEY:
Some money in various currencies was discovered and concealed in barrels with piles of weapons and ammunition at a location near Osama Bin Laden's house during a the raid and it was agreed by all party present that that particular moment that the money should be shared among us. This might appear as an illegal thing to do but i tell you what? No compensation can make up for the risks we have taken with our lives in this hellhole.
The above figure was given to me as my share and to conceal this kind of money became a problem for me, so with the help of a German contact working with the UN here (his office enjoys some immunity) I was able to get the package out of Pakistan immediately to a safe location entirely out of trouble spot. He does not know the real contents of the package as he believes that it belongs to an American who died in an air raid, before giving up trusted me to hand over the package to his close relative. i have now found a secured way of getting the package out of it's current location for you to pick up.
I do not know for how long i will remain here, as i have been lucky to survive two suicide bomb attacks by Pure Divine intervention. This and other reasons put into consideration have prompted me to reach out for help. If it might be of interest to you then Endeavor to contact me and we would work out the necessary formalities but i pray that you are discreet about this mutually benefiting relationship.
Thank you and God bless you.
With great expectation and regards,
General Lloyd James Austin III
United States Marine Corps
A Fredericton consumer notified us about a telephone call he received. The person calling claimed that they were aware of an online virus associated with the consumers computer. They were offering their assistance in helping to remove the virus from the computer. The caller directed the consumer to do a number of things on the computer and delete a number of things as well. The consumer did not do this and quickly hung up. In researching this, it was determined that this scam has been going on for a number of years and originates from a call centre in India. A typical scam where the consumer is directed to a website and told to download a program that will give remote control of the computer to the caller. The consumer is then asked to pay a fee for "preventative services". Never provide any type of information to an unknown caller.
Consumers have been receiving the following "Phishing" email. Although it looks very legitimate it is not. Never click on a link from an unknown source. For examples of this and other fraudulent email using the CRC name go to http://www.cra-arc.gc.ca/ntcs/bwr-eng.html
Dear Tax Payer
Tax Refund for the year 2010
Recalculation of your tax refund
Local Office No 3819
Tax Credit Officer: Lisa Frank
Tax Refund ID Number: 381716209
Refund Amount: $ 386.00
After the last calculation of your fiscal activity, we have determined that you are eligible to receive a tax refund of $ 386.00.
Please submit the tax refund request and allow us 2-3 days in order to process it.
Click Here <http://www.emptynow.com/images/icons/> To Have your Tax Refund In your Bank Account In Next 2-3 days in order to process it and take your time to submit the details needed. Note: A refund can be delayed a variety reason, for example submitting invalid records or applying after deadline. Our head office address can be found on our website at Canada Revenue Agency.
Canada Revenue Agency Tax Credit Office
TAX REFUND ID: CA381716209-CRA-ARC
The following is an example of an Emergency Scam email. Never agree to wire money to anyone until you have verified with the actual person that they need it.
I'm writing this with tears in my eyes,my family and i came down here to London United Kingdom for a short vacation and got mugged at gun point last night at the park of the hotel where we lodged...All cash,credit cards and cell were stolen off me...I've been to the embassy and the Police here but they're not helping issues at all....But the good thing is that we still have our passport,our flight leaves today and I'm having problems settling the hotel bills...The hotel manager won't let us leave until i settle the hotel bills , all we need is ($1,750)but anything you could assist with now be helpful now... Am freaked out right now Please reply and let me if can you have the money wire to me through western union I'll surely get the money back to you in couple of days.
The scams have started in wake of the devastating earthquake and tsunami in Japan. It is the Nigerian scam email but instead of using a west African country location they are saying they are from Japan. The person sending the email plea indicates that they have lots of money that they need help in getting out of Japan. The consumers is told that if they provide assistance they will get a percentage of the money. The twist is they need the consumers bank account number and personal information. This is a scam! Never reply to anyone who requests assistance in moving money and never give out bank account and/or personal information to anyone you do not know.
Consumers have been receiving the following email. Never open an attachment from a company or person you do not know because it could compromise the safety of your computer and its contents. This is a scam.
From: Euromillones Lottery [mailto:firstname.lastname@example.org]
Sent: Wednesday, March 02, 2011 9:32 AM
Subject: CONTACT YOUR AGENT FOR YOUR PRIZE
Attention Prize Winner,
You are advise to open pdf attachment in this mail and contact your claim agent immediately for the process of your prize fund.
Dr. Maria Gonzalez Drigo
A Florida consumer received on a call on his cell phone about winning a lottery. The caller told the consumer that he had won the "Nova Scotia Lottery" of $1.5 million dollars. All the consumer had to do was send a cheque for $150.00 for COD charges. The consumer recognized that this was a scam and didn't send any money or provide any personal information. If you have won a lottery or a prize, you never have to pay a fee upfront in order to receive it.
Service New Brunswick is warning businesses to be wary of a telephone scam. Apparently an individual is claiming to be an employee of the New Brunswick Business Registry and asking for a credit card number to renew the registration over the telephone for $199.00. This is a scam do not provide credit card information. All calls should be reported to the Canadian Anti-Fraud Centre at 1-888-495-8501.
Consumers are contacting us to inquire about phone calls they are receiving telling them they can get 2 free boarding passes for a cruise if they answer 10 questions. It claims to be asking these questions as part of a public opinion poll. Once the 10 questions are answered then it tells you that you have won an all inclusive cruise for two to the Bahamas. This all sounds great but once you speak to someone they will ask for a credit card number. If you have won something you should never have to pay any money associated with receiving the prize nor should you have to provide a credit card number. Once again we remind you not to give out your credit card number or personal information to any unknown firm. If the offer is something that you are interested in then ask the company to put the information in writing so you can make an informed decision.
New Brunswick consumers have notified us that they are receiving calls from a company asking questions about their credit cards, balances owing and which bank they deal with. The caller also tells the consumer that they can guarantee a 6% interest rate on the credit card(s). These callers do not work for or have any affiliation with your credit card company. They are a for profit company who will charge you upwards of $700 for a service they cannot guarantee. Consumers have advised when refusing to give out the credit card information or questioning them they are quickly hung up on. If you receive a call like this do not give them your credit card number or other personal information.
A consumer notified us of an email she received from a BBB Evaluation Inc.email@example.com. The email claims that you can make lots of money being a mystery shopper. The email asks for lots of personal information. This email is in no way associated with the BBB. It has all the signs of a scam such as poor grammar, spelling and punctuation mistakes, no address, no website and the urgency to act immediately. Do not respond to these types of emails and do not send any personal information.
Consumers are being bombarded with the email below.
Subject: your VISA card 4XXX-XXXX-XXXX-XXXX: possible fraudulent transaction # 3936476
Dear VISA card holder,
A recent review of your transaction history determined that
your card was used at an ATM located in Iran, but for security
reasons the requested transaction was refused. You need to
complete the VISA Card Holder Form. You can do this by
clicking the link below:
VISA Cards Support
Message ID: [#6b0ba17b9fa941d2aaf0dbf65fd86ab2#]
This is nothing more than a "phishing Scam". Do not respond to it or click on the link as it is not legitimate.
Consumers are once again receiving calls with a promise of a lower credit card interest rate. We advise consumers not to give out their credit card number over the telephone to any unknown firm. These calls are not from your bank or credit card company but from an independent for profit company. You will be charged upwards of $700 for something that is not guaranteed. The only company that can guarantee you a lower interest rate on a credit card is the actual credit card company itself. Do not give out personal or financial information to anybody over the telephone. If you are interested in something that is being told to you then ask the company to send you the information in writing so you can make an informed decision.
Just a caution to businesses about the type of information that they give out over the telephone. A BBB Accredited Business notified us about a call they received asking for their GST number. The person calling mentioned that he was applying for a government rebate but did not intend to or hadn't previously purchased anything from their company. Leaving many questions as to why the number was needed. Be wary of the information that you or your employees give out over the telephone; know who you are speaking to, why the information is need and for what purpose it will be used. If you are unsure then do not provide the information.
Many Nova Scotia business owners have contacted the BBB after receiving mail from a company called YellowPage-Nova Scotia.com. the letter has an invoice number, contract number and a listing fee for a one year ad in the www.yellowpage-novascotia.com business directory. The logo is deceptively like the one for the legitimate Yellow Pages found in your local telephone book. This company has many address included one in Toronto and one in Amsterdam. We want to remind businesses that this bill is for an independent online internet business directory and is no way related to the yellow pages in your local telephone book or related on-line directory services they provide. Most times, before receiving the bill, the business will have received a phone call so we advise business owners to educate their staff about bogus solicitations, to carefully check invoices and to not give out information,over the telephone, to anyone they do not know or agree to receive information without knowing who they are dealing with.
Consumers in New Brunswick reported filling out a ballot at their local mall to win a free cruise or a free trip. They then receive a telephone call that they have in fact won but they have to provide a credit card because the trip is in fact not free. After giving out their credit card number they were charged at least $300. Consumers should be wary about filling out ballots from an unknown source. If you do, always read the fine print and if it doesn't answer all your questions then don't continue. If you receive a telephone call saying you have won take the time to check out the company first. Ask the company to put in writing all the terms, conditions and costs of the trip and never give out you credit card number to any unknown company.
Thanks to a lady from New Jersey who alerted us to a letter she received from a company called Scotia Trust Financial Services. The company letterhead indicates that it is located in Sydney, Nova Scotia but the address they provide does not exist. There is also no company by that name registered in the province. The letter informed her that she was the 2nd prize winner in the second category of the USA Mega Sweepstakes. Along with the letter was a cheque for $3450 that the consumer was suppose to cash and use to pay the taxes on the winnings. The company wants the consumer to cash the cheque and wire a certain amount back to them. This is a scam. You should never cash a cheque from an unknown company who says that you have won a lottery or sweepstakes. The cheque will turn out to be counterfeit and any moneys wired to the company will be lost and you will be responsible for any charges.
RCMP in New Brunswick are warning consumers about a phone fraud solicitation in Shediac and Neighbouring areas. For more information go to: http://www.rcmp-grc.gc.ca/nb/news-nouvelles/releases-communiques/Dec0110_095017-eng.htm
Consumers and business are receiving an email allegedly from Bell Canada. The email claims that they were unable to process your most recent payment and that they need information from them to correct it. The email goes on to ask the consumer to click on a link and provide the information right away so that service will not be interrupted. As a rule companies never sent emails asking for personal information. If you recieve an email like this never click on the link and call the company directly and ask them if it is legitimate.
Have you received an email from UPS, Fed Ex, DHL or USPS saying that you have a package but it was unabled to be delivered? Check out this latest scam at http://tinyurl.com/2g2s67x .
Consumers and businesses are receiving an email that claims to be from the Canada Revenue Agency. It states "this is an automated email that confirms the registration of your complaint case number:#68DA49 filed by Canada Revenue Agency(CRA) on November 08/2010 concerning Online Identity Theft". The emails goes on to ask the receiver to complete a form by clicking on a link. This email is not legitimate and we advise consumers not to click on the link. For more information about fraudulent emails using the Canada Revenue Agency's name go to http://www.cra-arc.gc.ca/ntcs/bwr-eng.html
Have you received a telephone call saying that you have won a free trip but in the next sentence you were told that you have to provide a credit card number? Well you are not alone, consumers are being asked for a credit card number when the trip is suppose to be free. It is not advisable to give your credit card to any unknown firm and you should never have to pay money if you have won something. If you receive a call of this nature ask the company to put in writing all the terms, conditions and costs of the travel so that you can make an informed decision.
Consumers are receiving a letter from Loteria Nacional of Madrid, spain. The letter states that the recipient has won 100,700,000 Euros. The letter then goes on to ask for the recipients bank account numbers, name , address, date of birth, next of kin, etc. Never respond to these foreign lottery emails or letters. Never provide any unknown company with financial and/or personal identity information.
A repeat warning!!! Your BBB has received numerous telephone calls from HRM residents who are getting unsolicited visits from a chimney sweep company offering to clean their chimney. After the chimney is cleaned, the homeowner is then told that repairs are needed right away. Once repairs are completed the homeowner is then given a bill for a large amount for little, no or incomplete work. Always check out the company with the BBB before getting any work done, get at least 3 written quotes and never agree to provide a cheque that is made out to the worker and not the company.
We are hearing from consumers who have received telephone calls with an offer to update their credit report for them. For a small charge the company claims that it can correct any errors on your credit report. From what we can tell the callers are using the same telephone number but have used 2 different company names so far. Consumers have been asked to provide their Social Insurance Number as well as credit card numbers. One cannot express the importance of never giving out personal and or financial information over the telephone, to any unknown firm, no matter how good the deal sounds. If you have questions about your credit report then you should contact an actual credit reporting agency. You can find the telephone numbers for credit reporting agencies in the yellow pages of your telephone book.
A local flower store owner alerted us to this scam. Her store received a relay phone call for a wedding order of 6 flower arrangements worth $250 each. The caller was very specific about what he wanted. A mastercard number was provided as well as the name of a courier who would pick up the order. The shop owner was then asked to wire transfer $250 to the courier on his behalf. The store owner was smart and didn't fall for the scam. One should never agree to wire money to any unknown party on behalf of someone else. In these cases the credit cards are fake, often created using Identity theft. Be wary of any unusually large next day deliveries that are being shipped internationally.Trust your instincts!
A consumer notified us about receiving an email which said it was from the Canada Revenue Agency. The email told him that he was entitled to a refund of $386.00 and all he had to do was click a link. The consumer did the right thing by not opening the link. This is a fraudulent email and in this case by clicking the link you would have be sent to a fake website which asked for personal and financial information. Check the Canada Revenue Agency website for examples of this and other fraudulent email using their name. http://www.cra-arc.gc.ca/ntcs/bwr-eng.html
An email was received from a person named Susan Owusu. The email states that she is Sudanese and living in Ghana on exile. It goes on to ask that you "kindly download attached message for more details about me". Never open an email attachement from someone you do not know, it could contain a virus.
Have you ever received a telephone call, at your place of business, and been asked to do an innocent thing such as confirm your address and telephone number. A couple of weeks later you receive a bill in the mail for a directory listing or a box of toner cartridges are delivered. When you contact the company, you are told that you have agreed to purchase these items and the company even has the conversation taped. Conveniently they never have the part taped where there has been an agreement to purchase the item. Company owners have complained to us about constant harassement for payment and threats to send the bill to a collection agency. Don't be fooled by these tactics. You should never agree to pay for something that you did not order. Train your staff to know who they are speaking with before giving information out no matter how innocent the question may seem. Always tell a company, that calls, that you never agree to purchase over the telephone. File a complaint with the BBB if you need assistance.
There's a new Facebook scam floating around that is spreading like crazy through status updates. The scam reads: “OMG This GUY Went A Little To Far WITH His Revenge On His EX Girlfriend.”According to Mashable, after a user clicks on the link, they are tricked into clicking on 2 buttons that make users 'like' the page and share the link in their status feed. After that, they can expect to get loads of spam.
It's Friday, so that means that there is another Foreign Lottery to tell you about. This one is supposedly from the UK and falsely uses well known company names to add legitimacy to the scam. They even claim accreditation with the Better Business Bureau, which is untrue. Along with the letter indicating that you have won a large amount of money, there is a legitimate looking cheque in the amount of $3952.60. One is suppose to cash the cheque and wire back $2970.00 to pay the taxes on the winnings. The address on the letter is one in Ontario yet they use a Nova Scotia postal code. The cheque is of course a fake. If you receive one of these do not contact the company and never agree to wire money back to any unknown firm.
A BBB in the US has alerted us to the latest scam to hit their area. So look out! Newspaper ads were placed looking for a baby sitter for young children. People applying were told that the job was filled but they would forward their info to a friend who may be interested. The friend, who was located in another country, contacted the job seeker and told them they were hired and their first paycheck would be sent. Once the paycheck was received then the job seeker was to cash it immediately and wire part of the money back. The cheque is fake. Never agree to deposit a cheque and wire money back to a stranger.
Another variation on the West African Scam. The fax received is allegedly from US Marine Corporal Robert Barnes who just happened to find $11.5 million US abandoned in Iraq. He asks for the willing participant to receive the box full of money on his behalf and secure it until he returns from service. In return, you will receive 25% of the total. The fax also asks for your name, address and telephone number. Do not get involved and do not respond to faxes of this nature. Plea's like this are designed to steal your identity and your money.
There is an email going around that leads one to believe that it is coming from facebook. It says that a famous actress has made a comment about your photo in the album "profile pictures". It goes on to ask you to contact them using email and provides a link. Never click on a link from an unknown source as it could contain a virus.
Another day, another foreign lottery scam. Euromillion Lottery Internal out of Belgium is the latest one making the rounds. Like all the others, this one says that you have won millions of Euro's even thought you didn't buy tickets or participate in any way The notification asks for personal information. Once again, we would remind consumers not to give out personal and/or financial information to any of these foreign lotteries because you could have your identity or money stolen.
Received a call concerning an 82yr woman who had a company come to the door and tell her that she needed her chimney repaired. The consumer allowed the unsolicited company onto her roof at which point she was told that she needed a new chimney liner. The alleged work took 1/2 hr and the consumer was then presented with a bill for over $900. Payment was demanded right away and the cheque was asked to be made out to the individual not the company. Don't be pressured or scared into having work done on the spot, always get at least 3 quotes, get a written contract and always check with us for a report on a company.
Are you one of the thousands of consumers who have received a telephone call telling you that you have won a trip. It all sounds very tempting; A 4 night vacation in Florida and then a 3 day cruise. The company will ask you to provide a credit card number because the trip is not actually free. Only after providing your credit card will they agree to send you information in writing. Never give out your credit card, over the telephone, to any unknown firm. Instead ask the company to put in writing all the terms, conditions and costs associated with the travel so that you can make an informed decision.
A email was received claiming it was from the United Nations. It stated that the UN has agreed to compensate consumer $450,000.00US for being frauded on the internet. The email goes on to say that you are a beneficiary and then asks for personal information. The UN has advised, on their website, that they do not request information related to bank accounts or other private information. They also do not offer prizes, awards, funds, or conduct lotteries thru email, mail or fax. Never give out personal or financial information in response to an email received from an unknown person or business.
A consumer contacted us as she was selling a car online and thought the person wanting to buy it was trying to scam her. She was right! The person who offered to buy the car said he wasn't available to pick the car up in person but would send an "agent" on his behalf. The purchaser said he would transfer the money for the car plus a fee for the agent into her Paypal account. The consumer was then asked to immediately wire transfer the fee to the agent. Be very wary when selling something to someone who asks to pay over the amount agreed upon. Never agree to wire money back to a agent or anyone else allegedly acting on behalf of a purchaser.
A consumer brought to our attention an email that he received which said that he had won 820,000.00 dollars in British Pounds, even though he had not entered or purchased tickets. The form looks very official but it does ask the consumer to provide personal information. The letter also tells the consumer that they must keep the information confidential. Never get involved with a foreign lottery. Never give out personal and/or financial information to anyknown firm over the internet, in an email or over the telephone.
A consumer notified us about responding to a newspaper ad to be a "mystery shopper". The company sent the consumer back a letter along with a cheque for $1500. The consumer was asked to cash the cheque immediately and wire money, to a person, as the job was allegedly to evaluate the services of the wire transfer company. The cheque is a fake. Never agree to cash a cheque and wire money on behalf of a business.
A business owner brought to our attention a letter he received from a directory company in Spain. The letter asks for an update of the business address, telephone number, etc to be used on a CD-Rom directory. The important information is in the "fine print". By returning the documentation and signing it you are agreeing to place an order at the price of $1500.00 cdn. The fine print also details that the order will be automatically extended each year unless specific notice is received in writing 3 months prior to the end of the calendar year. Always read any documentation carefully to see what you are agreeing to.
Consumers have notified our office about receiving a sweepstakes in the mail from a company in Kansas City, MO. The letter includes an official looking cheque in the amount of $15,000. The letter asks the consumer to send a $20 fee. If you have won a prize you never have to send money, for any reason, to receive that prize.
A consumer inquired about a "Work at Home" company that he found on the internet. The data entry clerk position guaranteed lots of money, short hours and no experience. The consumer was pressured into accepting the job right away and only then was he hit with an upfront fee. If a legitimate company is offering you employment, you would not be asked to provide an upfront fee to work for them.
BBB has learned that Consumers are receiving calls from someone advising that they are from Visa and/or Mastercard Services and that they have "bad credit". The person then asks the consumer to provide their credit card number. If it was someone from your credit card company calling they would not ask for your credit card number as they would already have it. Remember do not give out your credit card or bank account number to any unknown firm over the telephone or internet.