Established in 1949, The Better Business Bureau Serving the Atlantic Provinces Inc, provided over 1,000,000 instances of service to both consumers and businesses in 2011. Despite our reputation for helping with complaints, over ninety percent of our calls are pre-purchase inquiries.
The Better Business Bureau movement started in the United States in 1912 and in Canada in the 1930's. Today, under the Council of Better Business Bureau's Inc. there are over 114 BBBs in Canada and the United States.
The Better Business Bureau is the only organization dedicated to providing reliability reports on businesses to promote ethical business practices in the marketplace. The BBB is a self-regulated, non-profit organization, supported, owned and controlled by its members. It is not part of or connected to any government agency or department. Self-regulation allows the BBB to react quickly and inexpensively to marketplace problems with informal, practical and flexible solutions.
The mission of the Better Business Bureau Serving the Atlantic Provinces Inc. is "to promote mutually beneficial relationships between buyer and seller based on responsible business practices".